PRIVACY POLICY FOR CHOWDOWN FOOD DELIVERY
Welcome to Chowdown Food Delivery. Your privacy is critically important to us, and this policy is designed to inform you about how we collect, use, and protect your Personally Identifiable Information (PII) when you use our website and app. Please read this privacy policy carefully to get a clear understanding of our practices.
THIRD-PARTY DISCLOSURE
Chowdown does not sell, trade, or transfer your PII to outside parties without advance notice, except for our trusted partners who assist in operating our app, conducting our business, or serving our users. These partners agree to keep your information confidential. We may also release information to comply with the law, enforce our policies, or protect ours or others' rights, property, or safety. Any non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
PERSONAL INFORMATION COLLECTION
When you interact with Chowdown, we may ask for your name, email address, mailing address, phone number, credit card information, or other details to enhance your experience.
INFORMATION COLLECTION AND USE
For a better experience, while using our Service, we will require you to provide us with certain personally identifiable acinformation, including but not limited to
The information that we request will be retained by us and used as described in this privacy policy.
We do collect the following sensitive information when you use or Sign up on our App
We collect your location data to enable our resturant owner
The app use third party services for social login like Google and Apple Login that collect information used to identify you. We capture User email and Name from social login if user has chosen it to be disclosed while performing a social login.
LOG DATA
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
INFORMATION COLLECTION TIMING
We collect your information when you register, place an order, enter information on our site, or interact with our features.
USAGE OF YOUR INFORMATION
Chowdown may use your information to:
Personalize your experience and cater content/product offerings to your interests.
Improve our website and app for better service.
Process your transactions quickly.
Respond to customer service requests.
Administer contests, promotions, surveys, or other features.
Send periodic communications related to your orders or promotions.
Conduct analytics and send marketing materials.
YOUR CHOICES
You have control over your personal information, with options to unsubscribe from promotional communications, update or correct your data, request access to your information, or request its deletion as per applicable laws.
PROTECTION OF VISITOR INFORMATION
We prioritize your information's security with regular malware scanning, SSL technology for sensitive data, and restricted access to your personal information.
USE OF 'COOKIES'
Yes, we use cookies to understand your preferences and enhance your experience on our site. You can manage cookies through your browser settings.
THIRD-PARTY LINKS
Occasionally, we may include third-party products or services on our site, which have independent privacy policies. We have no responsibility or liability for these third-party sites.
SMS/TEXTING POLICY
By providing your mobile number, you consent to receive text messages from us, which you can opt out of at any time.
CALIFORNIA ONLINE PRIVACY PROTECTION ACT (CALOPPA) & CHILDREN ONLINE PRIVACY PROTECTION ACT (COPPA)
We comply with CALOPPA and do not specifically market to children under 13, adhering to COPPA's requirements.
FAIR INFORMATION PRACTICES & CAN-SPAM ACT
In alignment with Fair Information Practices, we will notify you via email or on-site notification within 7 business days of any data breach. We adhere to the CAN-SPAM Act for commercial email communications, offering easy opt-out options.
CONTACTING US
If you have any questions regarding this privacy policy or our practices regarding your personal information, please contact us:
[Your Company Name]
[Your Address]
[City, State, Zip Code]
[Phone Number]
[Email Address]
LOG DATA
We want to inform you that whenever you use our Service, in the event of an error in the app, we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device's Internet Protocol (IP) address, device name, operating system version, app configuration, time and date of your use of the Service, and other statistics.
Thank you for entrusting us with your personal data. We are committed to ensuring its protection and privacy.
